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Client: Public Library Assoc.

The Challenge

Project Outcome is a new initiative of the Public Library Association (PLA) that equips libraries with short, easy-to-use, patron-focused surveys designed to measure the impact of library services such as childhood literacy, computer training, and workforce development. Anneal was brought in to create the primary site for Project Outcome.

The Solution

Anneal created a custom solution that provides an informational site, an elearning platform, and a gateway to other online services for the Project Outcome initiative. This solution leverages Single sign-on (SSO), a learning management system for users, custom analytics tracked at the individual learner level, and a custom CMS.


Strategy Development
Project Planning


Project Management
Vendor Management


Ongoing Project Support

Project Elements


This project integrates online services from multiple organizations through single sign-on to provide a unified experience.


A collection of interactive and responsive online classes allow users to gain new skills at their own pace.

Analytics & Reporting

Custom tracking and analytics at the individual implementer level, in addition to training level data, provides insight to user paths to improve the process for others.


Registered Users in First 3 Months


“I have been so pleased working with Anneal to build our project’s website. I have been impressed with Anneal’s responsiveness and professionalism as well as their excellent customer service. The team is creative, proactive, and willing to think through options on site design and management to create the best product for our users.” -Emily Plagman, Project Manager

Training Completions in First 3 Months

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